Privacy Policy

Effective January 1, 2026. RapidTrail GrowLab ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our site or enroll in our urban gardening masterclasses.

Information We Collect

When you browse, register, or purchase, we collect: contact details (name, email, phone), account credentials, course progress and preferences, payment information processed securely by third parties, and usage analytics such as pages visited and device data. Cookies and similar technologies help us personalize your experience.

How We Use Your Data

Your information powers course delivery, personalized recommendations, account management, payment processing, support responses, and service improvements. We may send occasional emails about new classes or resources. Data is retained only as long as necessary for these purposes and legal obligations.

Data Sharing and Retention

We do not sell your personal data. Limited sharing occurs with trusted partners (payment processors, hosting providers, analytics tools) under strict contracts. Data is stored on secure servers with encryption and retained for 24 months after last activity unless required longer by law.

Your Rights and Choices

You may access, correct, export, or delete your data at any time by contacting us or using account settings. You can opt out of marketing emails and manage cookies via browser settings. We respond to verified requests within 30 days.

Security and Updates

We employ industry-standard technical and organizational measures including encryption, access controls, and regular audits. This policy may be updated periodically; we notify users of material changes via email or site notice. Continued use constitutes acceptance.